Why Businesses Are Switching to Salesforce Lightning Experience?
- amit1697
- Apr 2
- 4 min read
Updated: Apr 2
Remember when smartphones jumped from 3G to 5G? Everything became faster, smarter, and more intuitive overnight. That’s exactly what Salesforce Lightning Experience does to your CRM. It transforms the way businesses operate, at the LIGHTNING speed, and makes Salesforce Classic feel outdated in comparison.
In this blog, let us understand:
What is Salesforce Lightning is and what the buzz of it all about.
Key differences between Lightning and Classic
Top benefits of switching
How to migrate smoothly
What is Salesforce Lightning Experience?
Salesforce Lightning experience is an advanced, sleek user interface (UI) provided by the Salesforce Lightning platform. This Salesforce Lightning platform is the advanced, AI-powered interface built on the Lightning platform. Unlike Classic’s tab-based, rigid design, Lightning offers:
An intuitive and faster dashboard (no need to work on 100’s of tabs)
AI-driven insights (Einstein AI is at the hard work)
Faster Performance (Pages load 3x faster)
Better Automation (reduce manual work with Process Builder and Flow)
But is Lightning that much better? YES! Let's find out how.
What is the Difference Between Salesforce Lightning Experience and Classic?
The difference between the classic and Lightning is the speed which changes the game. Lightning has got the modern interface that actually works like magic. Salesforce Classic is the past, and Lightning is the future.
Find out the key differences below:
Feature | Lightning Experience | Classic |
Speed | 3X faster loading times | Slower, complicated navigation |
User Interface | Modern drag-and-drop dashboard | Outdated, tab based layout |
AI & Automation | Built-in Einstein AI, automated workflows | Very limited Automation |
Mobile Experience | Fully Responsive, offline mode | Barely functional on mobile |
Customization | Easy no-code personalization | Requires technical tweaks |
Future Updates | Gets all new Salesforce features | No new development |
6 Reasons Why Businesses prefer Salesforce Lightning Over Classic
Switching to Salesforce Lightning is like a complete upgrade to how your team interacts with customer data, executes processes, and drives revenue. Let's explore the benefits of Salesforce Lightning: A gold standard for forward-thinking organizations.
1. A Transformationl Upgrade in User Experience
Salesforce Classic gets the job done, but Lightning does it faster and smarter. It delivers:
Intuitive navigation that reduces clicks by up to 40%
A customizable dashboard customized to each team member’s role (sales, service, and executives)
Smart search functionality that provides relevant records instantly
Activity timelines track emails, calls, and tasks in one place
2. Blazing-Fast Performance
Experience page loads up to 3x faster than Classic.
Real-time dashboard updates without manual refreshing
Smooth navigation that keeps up with your workflow pace
3. Built for the Age of Automation
Salesforce Lightning automation has:
Process Builders to streamline complex workflows
Einstein AI predicts customer needs even before they arise
Lightning Flow automates repetitive tasks without coding
4. Mobile-First for Modern Workforces
Full CRM functionality on any device (Phones & tablets)
Offline capabilities for field teams
Voice-enabled actions for hands-free operation and barcode scanning
5. AI Powered Intelligence (Einstein Analytics)
Einstein Analytics delivers predictive insights automatically.
Smart recommendations predicts your next best actions
Automated opportunity scoring guides your sales strategy
6. Future-Proof Your Operations
With the Salesforce’s innovation focused exclusively on Lightning and Classic being on maintenance mode (no new updates), you get:
All the new features of Salesforce deploys first on Lightning.
The third-party apps integrations priorotize Lightning compatibility
Advanced analytics is only available in the Lightning environment.
The Business Impact of Upgrading to Lightning
Companies that have upgraded to Salesforce Lightning from classic have reported real, measurable results. If you ask how Salesforce Lightning improves user experience and efficiency? Below is the answer:
40% higher user-adoption rates
30% reduction in training time
25% boost in sales productivity
27% faster deal closures
Real-time visibility with interactive reporting dashboards
How to Switch to Salesforce Lightning Experience
Upgrading from Classic to Lightning is easier than you might think. Here’s how you can make the switch:
Option 1: Do it yourself
If you are comfortable with the Salesforce setup, you can start Lightning Experience yourself. Salesforce provides a step-by-step guide to help you transition smoothly.
Step-by-step guide: Salesforce Lightning Migration Help Article
This is a great option if your org is small or you just want to test Lightning before fully committing to it.
Option 2: Get expert help
With larger organizations with complicated customizations, a DIY migration might not help, as you need to ensure:
No data loss during the transition
All custom objects, workflows, and integrations function properly in Lightning
Users get trained for a smooth transition
That’s where Salesforce Lightning experts come in. Companies like Cloud Science Labs (CSL) specialize in seamless Lightning migrations.
Looking to build faster, smarter apps on Salesforce? Check out our beginner’s guide to developing Lightning-fast applications on Salesforce!
Conclusion- Should You Switch to Lightning Experience?
he Lightning upgrade delivers immediate ROI to your business through improved productivity and satisfied users. If you want a faster, smarter CRM, and AI-driven insights to out run your competitors you should upgrade to Lightning. With Lightning, you also get mobile-friendly workflows for remote teams, and a future-ready tech as Classic wont get new features.
Make a Lightning Switch with CSL
At Cloud Science Labs, we specialize in seamless Salesforce Lightning migrations to help you achieve the full potential of your customized CRM. Our Lightning experts are here to guide you every step of the way.
If you are still on the Classic, and looking to understand the Lightning and how it will help your business, email us to digital@cloudsciencelabs.com, and experience the Salesforce Lightning Experience-Yourself!
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