
Sales Development Representative (SDR)
FULL TIME
MIHAN, Nagpur
1 to 2 YEARS
WFO
Key Responsibilities:
Outbound Prospecting & Lead Generation
Execute 80-100 daily touches across email, LinkedIn, and phone to engage prospects in target accounts
Build and maintain a pipeline of 200+ active prospects across assigned territories and industry verticals
Research target accounts to identify key decision-makers (VPs of Sales, CROs, Operations Directors, CIOs, IT Leaders)
Craft personalized, value-driven messaging that resonates with industry-specific pain points
Leverage sales intelligence tools (LinkedIn Sales Navigator, Apollo) to identify high-intent prospects
Qualification & Discovery
Qualify inbound leads and self-generated opportunities using BANT or MEDDIC frameworks
Conduct initial discovery calls to understand prospect challenges, current CRM setup, and business objectives
Identify buying triggers such as rapid growth, M&A activity, system migrations, or digital transformation initiatives
Differentiate between tire-kickers and genuine opportunities ready for Account Executive engagement
Meeting Generation & Handoffs
Book 15-20 qualified discovery meetings per month with senior decision-makers
Achieve a 70%+ meeting show rate through effective confirmation and pre-meeting nurture sequences
Provide detailed handoff notes to Account Executives including pain points, budget indicators, timeline, and key stakeholders
Attend initial discovery calls to ensure smooth transitions and gather feedback for continuous improvement
Multi-Channel Campaign Execution
Design and execute account-based outreach sequences targeting specific industries or use cases
A/B test subject lines, messaging angles, call-to-actions, and send times to optimize response rates
Leverage LinkedIn for social selling: connection requests, thoughtful comments, content sharing, and InMail outreach
Use sales engagement platforms such as Apollo to scale personalized outreach
Track and report on key metrics: email open rates, reply rates, LinkedIn acceptance rates, call connection rates
CRM Management & Data Hygiene
Maintain pristine data quality in CSLForce CRM : accurate contact info, activity logging, lead status updates
Document all prospect interactions, objections, and insights for marketing and product feedback loops
Update lead stages and disposition codes to ensure accurate pipeline forecasting
Provide weekly activity reports and contribute to pipeline review meetings
Continuous Learning & Collaboration
Develop a working knowledge of Salesforce products, ecosystem, and implementation methodologies
Stay current on industry trends, competitor positioning, and CSL's evolving service offerings (especially AI/Agentforce)
Collaborate with marketing to provide ground-level insights on messaging effectiveness and prospect objections
Participate in ongoing sales training, role-play sessions, and skill development workshops
Required Skills and Qualifications:
Experience:
1-2 years in an SDR/BDR role, inside sales, or high-volume outbound prospecting environment
Demonstrated success hitting or exceeding monthly meeting quotas (15+ qualified meetings/month preferred)
Proven ability to maintain high activity levels (80+ touches/day) while delivering quality personalization
Experience with multi-channel prospecting (email sequences, LinkedIn outreach, cold calling)
Skills:
Exceptional written communication skills — ability to write concise, compelling emails that get responses
Strong verbal communication and active listening skills for discovery calls
Relentless work ethic with intrinsic motivation to hit and exceed targets
Resilience and grit — comfortable with rejection and able to maintain positivity through high-volume outreach
Curiosity and coachability — eagerness to learn, test new approaches, and iterate based on feedback
Strong organizational skills and ability to manage competing priorities (follow-ups, new outreach, meetings)
Technical:
Hands-on experience with Salesforce CRM (or similar CRM platforms like HubSpot, Pipedrive)
Proficiency with LinkedIn Sales Navigator and proven social selling tactics
Familiarity with sales engagement platforms (Outreach, SalesLoft, Apollo, Lemlist, or similar)
Basic understanding of Consulting sales cycles and enterprise software solutions (or willingness to learn fast)
Nice to Have:
Previous experience in tech sales, CRM/SaaS prospecting, or consulting services
Familiarity with Salesforce ecosystem (Sales Cloud, Service Cloud, Marketing Cloud, Agentforce)
Experience prospecting into multiple geographies or time zones (UAE/Australia/India a plus)
Industry knowledge in real estate, healthcare, financial services, or manufacturing
Track record of promotion from SDR to Account Executive role
Life at CSL
Company Culture
What makes us different and why you'll love it here.

Innovation
We embrace cutting-edge tech and creative problem-solving

Collaboration
Cross-functional teams working as one, globally

Growth
Continuous learning, mentorship, and career advancement
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Sales Development Representative (SDR)
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